Worried about working alone in the community?
Want to do more as a manager to keep your staff safe?
Need an easy way to keep track of where team members are?
Tired of making phone calls or sending text messages to check on staff wellbeing?
Need someone standing by in case you require assistance?

We can help!

Why choose SkyTrack Australia?

24/7​ Monitoring

24/7 Australian based, ASIAL graded A1 monitoring centres

Welfare Checks

Automate staff wellbeing checks with scheduled device check-ins

Online Reporting

Keep track of staff with our live tracking and reporting​ platform

Telstra 4G

Australia's broadest 3G/4G network coverage

Customisable

We'll work with you to tailor our devices and platform to meet your needs

Lifetime Warranty​

Australian based onsite device replacement warranty

Exceptional Support​

Staff training & onsite device support

Australian Owned

Based in Melbourne, we are proudly Australian owned and operated​

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Help when you need it most

While carrying our duress alarms, help is just a button press away. Our Australian based Control Room staff will receive your request for help along with your current location. They will make contact through the device, verify the emergency, and contact the appropriate emergency services on your behalf. If requested, the nearest available private security patrol can also be dispatched to your location.
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Automated welfare checks

Many organisations require their community based workers to check in at regular intervals by making a call, sending an SMS or using a custom app. Using our duress alarms, this process can be fully automated. When activated, the device will remind staff to check-in at predefined intervals, by pressing the check-in button. If a check-in is missed, a failed to check-in alarm is raised. Each check-in is recorded with date, time and location allowing for detailed historical reporting.​
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​Fall & motionless detection

Our devices are equipped with fall & motion detection which can be optionally configured for greater peace of mind. While carrying our devices, if a sudden fall or a period of inactivity is detected, the device will sound an alert. If for any reason you are unable to acknowledge the alert, an alarm together with your current location is sent to our Control Room operators who will follow up and dispatch assistance.

Latest 4G personal duress alarms

Our newest 4G personal duress alarms are small in size, big on features. 
  • Telstra 3G/4G network coverage
  • Up to 5 days battery life
  • 2 ways of charging - docking station & on the go USB lead
  • Integrated belt clip & optional safety lanyard carry options
  • GPS & WiFi positioning modes
  • 5 minute regular tracking updates / increases to every minute after SOS alarm
  • 10 customisable alarms events (SOS/Duress, Fail to check-in, Check-in, Person down/Fall, Motionless, Low battery, Enter/Exit predefined location, Speeding, Turn on/off)
  • Rugged, shock and water resistant design

Downloads:
XT403 - Quick reference guide
XT403 - Detailed features & specifications

Existing Customer? 
If you are currently using one of our older 3G personal duress devices and are interested in upgrading to the latest 4G model, please contact us to arrange a free changeover. Please refer to this changeover FAQ for more information.

Know where your staff are with our reporting & tracking platform

Our online tracking and reporting platform provides live and historical access to all information collected by our devices.  Easily run reports to see places visited, time spent onsite, or a history of any alarms raised. Schedule reports to run daily/weekly/monthly and have these delivered straight to your inbox.

We develop and host our platform in Australia. Not only does your data never leave Australia, we are able to customise the platform to meet your needs. 

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24/7 always available to respond

​Regardless of the time of day, our Control Room operators are ready to assist. We partner with one of Australia’s leading alarm monitoring centres, Securitas Australia.

Securitas Australia's Control Rooms are located in Melbourne and Adelaide and are staffed with local employees.  The monitoring centres are accredited ASIAL ‘Grade A1’ the highest possible rating under the Australian Standards. They are licensed to contact emergency services on your behalf and have access to a vast network of private security patrols to dispatch on request.

Australian based support, training & warranty

Our local staff are here to help. With email and phone based support options, product assistance is readily available. We provide onsite staff training sessions for employees and can assist with the creation of internal Workplace Health & Safety policy documents. 
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Rest assured, all of our duress alarms have an ongoing warranty included in the monthly service fee. Should your device malfunction we will diagnose the fault and service on site or send a replacement device via next day delivery.

Tailored to meet your needs

Got specific requirements? No problem. Our R&D team can customise our devices and platform to meet your needs. During a roll out, we will work with you to tailor alarm response procedures and configure device alarms to suit your requirements.

We understand choosing the right device is important and that is why we offer no obligation trials of our devices to ensure they are right for you.

Our customers

SkyTrack Australia has been supplying duress alarms to Australian hospitals since 2012. We have seen our duress alarms adopted by customers in a wide variety of industries to help protect lone workers. These include:

  • Builders and tradespeople
  • Councils
  • Healthcare workers
  • Manufacturing
  • Patient and aged care
  • Parking inspectors
  • Real estate agents
  • Retail stores and service stations
  • School crossing attendants
  • School excursions
  • Security industry
  • Transportation industry
  • Universities
  • Warehouse workers
  • Women's shelters

Contact us

SkyTrack Australia
Level 27/101 Collins Street
Melbourne, VIC, 3000
AUSTRALIA
e: info@skytrack.com.au
t: +61 3 9653 9305

Securitas Control Room
​t: 1300 656 660
​© SkyTrack Australia. All rights reserved.